Shipping policy

Shipping Policy 

Thank you for visiting and shopping at Boulevard Brewing Co. 

Product Eligibility 

We do not ship alcoholic beverages (You can read more about why here: https://www.boulevard.com/faqs/) and reserve the right to decide the shipping availability of other merchandise based on a variety of factors.  

Local Pick up 
You can skip the shipping fees with free local pickup in our Gift Shop at the Boulevard Beer Hall. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 30 minutes of placement. We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are Mon-Thurs 12pm – 8pm, Fri-Sat 11am – 9pm, and Sun 10am – 6pm. Please have your order confirmation email with you when you come. 

Shipment processing time 

All orders are processed within 2–3 business days of receipt (excluding weekends and holidays). If we are experiencing a high volume of orders, shipments may be delayed. If your shipment experiences a significant delay, we will contact you via email or phone. 

When your order has shipped, you will receive an email notification which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you have not received your order within 5-7 business days of receiving your shipping confirmation email, please contact us at [email protected] with your name and order number, and we will look into it for you. 

Shipment to P.O. boxes or APO/FPO addresses 

Boulevard Brewing Co. ships to addresses within the US, US Territories, and APO/FPO/DPO addresses. 

Shipping rates and delivery estimates 

Shipping charges for your order will be calculated and displayed at checkout. Boulevard Brewing Co. Uses USPS and FedEx for shipping based on weight and location availability. 

Shipment Confirmation and Order Tracking 

You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours. 

Incorrect Shipping Addresses and Refused Delivery 

We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS or FedEx. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded. 

Boulevard Brewing Co. will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package. 

Missing or Stolen Shipments 

While we trust and value our carriers, issues can occur with the delivery every now and then. We recommend checking with your neighbors to see if it was accidentally delivered somewhere nearby. You can also contact the carrier directly to verify that they no longer have the package. If your shipment cannot be located, please let us know at [email protected].